Medical Information

If you are seeking medical information or would like to report an Adverse Event (medication side effect) or Product Quality Complaint (problem with one of our products), please call us by dialing your country-specific phone number below.  You may also report any Adverse Event through your local health authority’s website when available.

North America

United States    
1-855-4MED-INFO (855-463-3463)
incytemi.com
medinfo@incyte.com

Canada
1-833-309-2759
medinfocanada@incyte.com

Asia

Japan
0120094139
jpmedinfo@incyte.com

Europe

+800 00027423†
eumedinfo@incyte.com

Local Telephone Numbers:

Belgium
024019167*
 
Denmark
78770197*
 
Finland
0974790132*
 
France
0805220062
01 70 76 06 36*
 
Germany
08007239013
03022153004*
 
Israel
1809214036
037381777*
 
Italy
0800148268
0236049221*
 
 
 
Netherlands
08000226756
0207095006*
 
Norway
021034448*
 
Portugal
0211143980*
 
Romania
0800 410079
0316311005*
 
Spain
800600724
911141446*
 
Sweden
0850635701
 
Switzerland
0445834495*
 
Ukraine
800800536
0893239975*
 
United Kingdom
03301003677*
 

*Local charges apply.

Please note, per country requirements, you may be required to dial (+), (0), or (00) before the free phone number.

†The +800 00027423 number is active in the following countries: AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IE, IS, IT, LT, LU, LV, MT, NL, NO, PL, PT, RU, SE, SK, and SI.