Medical Information

If you are seeking medical information or would like to report an Adverse Event (medication side effect) or Product Quality Complaint (problem with one of our products), please call us by dialing your country-specific phone number below.  You may also report any Adverse Event through your local health authority’s website when available.

United States

1-855-4MED-INFO
(855-463-3463)
 

Outside the United States*

Due to temporarily reduced service at our call centre, to report an Adverse Event, Product Complaint, or ask a medical question, please email globalmedinfo@incyte.com. If you call and all lines are busy, please continue to try your call throughout the day.
+800 00027423

Local Telephone Numbers:

Belgium
024019167
Local charges apply
Denmark
78770197
Local charges apply
Finland
0974790132
Local charges apply
France
0805220062
Freephone*
01707606036
Local charges apply
Germany
08007239013
Freephone*
03022153004
Local charges apply
Israel
1809214036
Freephone*
037381777
Local charges apply
Italy
0800148268
Freephone*
0236049221
Local charges apply
Japan
0120260580
Freephone*
0362770426
Local charges apply
Netherlands
08000226756
Freephone*
0207095006
Local charges apply
Norway
021034448
Local charges apply
Portugal
0211143980
Local charges apply
Romania
0800 410079
Freephone*
0316311005
Local charges apply
Spain
800600724
Freephone*
0911141446
Local charges apply
Sweden
0850635701
Freephone*
Switzerland
0445834495
Local charges apply
Ukraine
800800536
Freephone*
0893239975
Local charges apply
United Kingdom
03301003677
Local charges apply

*Please note, per country requirements, you may be required to dial (+), (0), or (00) before the free phone number.

The +800 00027423 number is active in the following countries: AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IE, IS, IT, LT, LU, LV, MT, NL, NO, PL, PT, RU, SE, SK, and SI.